Extra Space Storage
- Monthly rate
- Ask for rates
- Storage type
- RV storage
- Phone
- (615) 771-7672
- Website
- extraspace.com
About Extra Space Storage
Extra Space Storage on Cool Springs in Franklin gets high marks from renters, with a 4.8-star average across 372 Google reviews. The manager, Carmen, comes up again and again. Reviewers describe her as kind, patient, and quick to solve problems, whether it's a same-day rental or a question about unit sizes. People mention the rental process is fast, sometimes 30 minutes from walking in to getting keys. The facility is clean and access is easy, including remote access that one reviewer found simple to use. A few reviewers note a free first month and quick fixes when something needs repair. It's a self-storage spot that also handles car and boat storage, with small, medium, and large units available. If you're moving, downsizing, or just need a place for your rig, this location is worth a look. Reservations can be made online or by phone.
Good to know
- 4.8-star rating from 372 Google reviews
- Manager Carmen praised for helpful, friendly service
- Same-day rentals and quick setup mentioned
- Clean units and easy remote access
- Offers car and boat storage options
Office hours
| Monday | 6am – 10pm |
| Tuesday | 6am – 10pm |
| Wednesday | 6am – 10pm |
| Thursday | 6am – 10pm |
| Friday | 6am – 10pm |
| Saturday | 6am – 10pm |
| Sunday | 6am – 10pm |
Gate access hours can differ from office hours. Ask the facility.
What renters mention
“Such an easy and pleasant same-day rental experience at this location. The Property Manager Carmen was so kind and a pleasure to work with. She was super helpful, friendly, knowledgeable and accommodating.” – Amy W., 7 months ago, on Google
“I had an excellent experience working with the manager, Carmen. I was helping my elderly mom find a storage unit for her furniture, and Carmen made the entire process easy and stress-free.” – Brigette J., 2 months ago, on Google
“Manager Carmen is exceptional. I had a sudden need for storage. Carmen quickly and efficiently explained the available storage options and pricing. I was in and out of her office in 30 minutes with the two units I needed.” – Kristin M., 4 months ago, on Google
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