Indoor · Memphis, TN

Extra Space Storage

★ 4.9 · 1,215 Google reviews 395 Union Ave, Memphis, TN 38103
Monthly rate
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Storage type
Indoor

About Extra Space Storage

Extra Space Storage on Union Ave sits near S BB King Blvd, a short hop from Downtown, Uptown, and Midtown Memphis. The place offers indoor units in small, medium, and large sizes, plus vehicle storage for rigs that need a spot off the street. Reviewers keep coming back to the staff. Jonathan, the property manager, gets named a lot. People describe him walking them through the lot in 97 degree heat to compare units and explaining size options clearly. Others mention polite, efficient service at the counter and a rental process that moves fast even when the system goes down. One long-time tenant said the service improved after 2020 and that staff stepped in when a leak flooded a unit. The site reads clean and easy to get in and out of in reviews. Pricing comes up as reasonable for the space, and one neighbor across the street called the location handy. Online reservations are available, and the office keeps posted hours rather than staying open around the clock.

Good to know

  • Indoor units in small, medium and large sizes
  • Vehicle storage available on site
  • 4.9 rating across 1,215 Google reviews
  • Reviewers often name the property manager
  • Near Union Ave and S BB King Blvd in Memphis

Office hours

Monday6am – 10pm
Tuesday6am – 10pm
Wednesday6am – 10pm
Thursday6am – 10pm
Friday6am – 10pm
Saturday6am – 10pm
Sunday6am – 10pm

Gate access hours can differ from office hours. Ask the facility.

What renters mention

polite staff · 34quick process · 16unit selection · 9efficient staff · 6helpful attendant · 5quick transition · 3quick experience · 3renting a unit · 2
“Was late on my payment by a couple of days due to my card being stolen, JB & Staff were very understanding that my card had to arrive before i could make payment.” – Bailey G., 3 months ago, on Google
“I’ve been a tenant with Extra Space now for 10 years or so give or take. I’ve had good service in the beginning, but around 2020 during the pandemic there was a drastic change.” – Rodd B., 3 months ago, on Google
“You know, I really appreciate someone who takes extra time out of their day to help a customer out.” – Parrish C., a month ago, on Google

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