Otter Self Storage
- Monthly rate
- Ask for rates
- Storage type
- Covered, Indoor
- Phone
- (254) 651-6033
- Website
- otterstorage.com
About Otter Self Storage
Otter Self Storage sits on E Veterans Memorial Blvd in Killeen, near Skylark Field and the Market Heights side of town. It handles more than household clutter: covered and indoor spots are offered for RVs, boats and trailers, alongside climate-controlled and drive-up units. The gate runs on personal codes, the lot is lit and cameras watch the property around the clock. Rentals go through an online system, so you can set up a space without standing in an office. Wheelchair access is available at the entrance and parking area. Google reviews average 4.0 from 152 people, and staff names come up often. Reviewers call out Silvia, Pedro, and a team including Joshua, Destiny and Achillea for answering questions and sorting out problems. Other reviewers describe long waits on customer service calls and disputes over the unit. Read a mix before you sign.
Good to know
- Covered and indoor storage for RVs, boats and trailers
- Gated lot with personalized gate codes and lighting
- 24-hour video surveillance on site
- Online rentals available any time
- Google rating 4.0 from 152 reviews
Amenities
Office hours
| Monday | 7am – 7pm |
| Tuesday | 7am – 7pm |
| Wednesday | 7am – 7pm |
| Thursday | 7am – 7pm |
| Friday | 7am – 7pm |
| Saturday | 7am – 7pm |
| Sunday | 8am – 4:30pm |
Gate access hours can differ from office hours. Ask the facility.
What renters mention
“AWESOME CUSTOMER SERVICE!!! Decided to move out of the previous storage facility after rent shot up from a $49.00 move in special, to 69.00, then to 99.00...in ONLY 6 months!!! Learned that beginning on month 8, rent will be $174.00/month.” – Ray V., 6 months ago, on Google
“The representative was amazing. Her name was Silvia. She helped me navigate through all my issues. She was very friendly, kind and understanding about my situation. She helped in any way she could possibly.” – Jessica C., 11 months ago, on Google
“Pedro was awesome. He assisted me with what I needed and then some he deserves a raise. He gave the best customer service I've had in a long time and I really appreciate it.! He was extremely efficient and extremely helpful.” – Crystal E., a year ago, on Google
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