Public Storage, 12318 N Mopac Expy
Learn more about Public Storage
- Monthly rate
- Ask for rates
- Storage type
- RV storage
- Phone
- (512) 634-8437
- Website
- publicstorage.com
About Public Storage
This Public Storage sits in Austin and offers climate-controlled units in a range of sizes, from small 5x5 to large 10x15. Some are upstairs with elevator access, others are inside on the first floor. Access is 24/7, and there's a computer kiosk for checking in. Reviewers often mention the clean property and temperature control. Emilio gets consistent praise for being helpful and knowledgeable. But not all feedback is positive: several reviews report rat infestations and broken AC in climate-controlled units. Others note rates that climb every few months, and some say there's no on-site staff, just a customer service screen. It's a mixed bag. The 4.7 rating and 466 reviews show plenty of satisfied customers, but the pest and maintenance complaints are worth reading before you commit. If you do stop by, the office can help with moving supplies.
Good to know
- 24/7 access to units
- Climate-controlled options available
- Rated 4.7 stars from 466 Google reviews
- Elevator access for upstairs units
- Moving supplies sold on site
Amenities
Office hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Gate access hours can differ from office hours. Ask the facility.
See what people say about Public Storage
“I recently had the pleasure of interacting with Emilio, and I must commend his exceptional service. He was incredibly kind, helpful, and efficient in resolving my issue.” – Jennifer W., 2 years ago, on Google
“Emilio was extremely helpful and one of the best people I have talked to you in a long time. I have been extremely unhappy with this company until I talk to Emilio. He is the only reason why I am still having a storage shed there.” – 1, 2 years ago, on Google
“This Public Storage is the great. Emilio the manager and his customer service is excellent. I had a question about my unit and left a message and he called me back promptly.” – Brandon H., 2 years ago, on Google
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