Public Storage, 4350 S East St
- Monthly rate
- Ask for rates
- Storage type
- Indoor
- Phone
- (317) 643-5869
- Website
- publicstorage.com
About Public Storage
This Public Storage sits in Indianapolis with indoor and drive-up options, from small 5x5 inside units up to 10x20 outside units with drive-up access. The gate has posted hours, and cameras are on site. Reviews land at 4.0 across 345 of them, which tells you it is a mixed bag rather than a clean sweep. Staff get real credit in the reviews. Kylie, Mike, and Shatora come up by name for being kind and helpful, and one reviewer said the team worked to fix an issue until things were settled. Others mention the staff being informative and quick to answer questions. Security is the sore spot. Several reviewers describe break-ins, broken locks, and a gate that would not open after hours. Safety comes up often in the feedback, and fees and drywall show up too. If you are comparing spots, read the recent reviews yourself before you commit to an indoor unit.
Good to know
- Indoor and drive-up units, sizes from 5x5 to 10x20
- Cameras on site; gate has posted hours
- 4.0 rating from 345 Google reviews
- Reviewers name Kylie, Mike, and Shatora as helpful
- Several reviews raise concerns about break-ins
Amenities
Office hours
| Monday | 6am – 6pm |
| Tuesday | 6am – 6pm |
| Wednesday | 6am – 6pm |
| Thursday | 6am – 6pm |
| Friday | 6am – 6pm |
| Saturday | 6am – 5pm |
| Sunday | 6am – 5pm |
Gate access hours can differ from office hours. Ask the facility.
What renters mention
“Great company! If you had any issues they try to correct it or see where you and them can come to a solution to fix the issues to where you’re completely satisfied. I had an issue several months back and they called me to let me know.” – Tee T., a year ago, on Google
“The 5 stars is for Kylie not the location itself. I’ve dealt with the same issue two or three times at this property with my storage door some how dented in looking like a break in and not able to access my belongings.” – Alli T., a year ago, on Google
“My five stars is for Mike and Shatora. They know the meaning of excellence through customer service, their general manager could learn a lot from them. It was really messed up how she left in the middle of our transaction.” – Yolanda, 2 months ago, on Google
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