Covered, Indoor, Outdoor · Roanoke, VA

Public Storage

★ 4.5 · 221 Google reviews 3533 Franklin Rd SW, Roanoke, VA 24014
Monthly rate
Ask for rates
Storage type
Covered, Indoor, Outdoor

About Public Storage

Public Storage in Roanoke handles RVs, boats, and cars, with covered, indoor, and outdoor spots listed. The place is gated and lit, and you can get in 24/7 with keypad or electronic gate access. Reviewers often mention the polite staff and easy eRental setup, though a few note that the office isn't always staffed. Some recent reviews praise the property manager for turning things around and keeping the facility clean. Others say the digital lock app has been unreliable and that reaching someone by phone can take a while. The lighting is automatic and sometimes cuts off, according to one reviewer, so bring a flashlight if you're loading up after dark. Reserving online is free and there's no commitment, so you can check availability without a sales call. The facility is wheelchair accessible. For current unit sizes and pricing, contact the office directly.

Good to know

  • Covered, indoor, and outdoor RV storage options
  • Gated facility with keypad access open 24/7
  • 4.5 stars from 221 Google reviews
  • Online eRental available for self-service move-in
  • Wheelchair accessible entrance and parking

Amenities

Gated accessClimate controlledBoats welcomeWell lit24/7 access

Office hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Gate access hours can differ from office hours. Ask the facility.

What renters mention

polite staff · 24e rental · 20clear explanations · 5informative staff · 4easy setup · 3new facility · 3quick resolution · 2access points · 2
“Yesterday, I reserved a 5x5 unit and headed over to the facility to unload my car. I pulled up to the office and before I even got out of my car, a gentleman approached me.” – Jane J., 4 months ago, on Google
“Wonderful customer service! Six months ago I wasn't impressed, but five months ago Stephen, the new property manager was hired. I have noticed a significant increase in customer service and cleanliness.” – Kristin H., 4 months ago, on Google
“This review is to say a big thank you to Deveese who gave excellent customer service on 8-3-2026. I went to check on my storage unit and my key did not work for the lock.” – Lizbeth C., 2 months ago, on Google

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