Public Storage, 1677 Penfield Rd
Learn more about Public Storage
- Monthly rate
- Ask for rates
- Storage type
- Indoor
- Phone
- (585) 877-9262
- Website
- publicstorage.com
About Public Storage
This Public Storage on Carter Street in Rochester offers indoor storage units, some climate controlled, with elevator access. You can set up your rental online if you want to skip the counter. The facility is gated and open 24/7, so you can get to your stuff on your schedule. Reviewers often mention the staff. Amanda and Sherry get named for being helpful and explaining things clearly. One person said the unit was spotless, and another appreciated the quick help with the gate app. People also note the easy online setup and the clean, secure feel of the place. A few reviews bring up rent increases. One renter said the rate went up a lot, so it's worth asking about terms when you sign. But many say they'd recommend it, especially for the service and the condition of the units.
Good to know
- Indoor units, some climate controlled
- Gated access open 24/7
- Staff praised for being informative
- Online rental available
- Elevator access to upper units
Amenities
Office hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Gate access hours can differ from office hours. Ask the facility.
See what people say about Public Storage
“We set up our rental online which was very easy. Our unit was ready promptly on our move-in date, and it was nice that they had a lock available, though we ended up using our own. The unit was incredibly clean.” – Kat S., a year ago, on Google
“I worked with Amanda at the Penfield location. Outstanding customer service! Amanda was pro active and called me directly as she noticed I had unsuccessfully attempted to rent a storage unit online.” – Nicholas R., a year ago, on Google
“I am very happy with my experience with public storage this go around. Mrs.Sherry has been very helpful and accommodating and understanding . I'm very thankful there are still caring people in this world .” – Sara D., a year ago, on Google
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