Indoor, Outdoor · Jacksonville, FL

Self-Storage at U-Haul, 400 W Ashley St

★ 4.4 · 48 Google reviews 400 W Ashley St, Jacksonville, FL 32202

Learn more about Self-Storage at U-Haul

Monthly rate
Ask for rates
Storage type
Indoor, Outdoor
Website
uhaul.com

About Self-Storage at U-Haul

This U-Haul sits near downtown Jacksonville, close to LaVilla and Brooklyn. It's a self-storage spot that also handles vehicle storage, with indoor and outdoor options. The place has cameras and 24/7 access, plus a wash station and climate control for units. Reviewers keep coming back to the staff. Lots of people mention how helpful and polite the team is, and a few call out specific employees by name. The location is central, and folks say rates are fair for the unit types. Recent remodel work swapped out small boxes for bigger units on the ground floor. One warning: the elevator has been out since early October 2025, and that's a pain if you're on an upper floor. Parking is tight, and there's just one elevator when it's working. If you need drive-up access for a boat or RV, the outdoor spots might be your best bet.

Good to know

  • Indoor and outdoor storage options available
  • 24/7 access and security cameras on site
  • Staff praised as helpful and polite in reviews
  • Vehicle and boat storage offered
  • Month-to-month rentals and online payments

Amenities

24/7 accessVideo camerasWash bayClimate controlledBoats welcome

Office hours

Monday7am – 7pm
Tuesday7am – 7pm
Wednesday7am – 7pm
Thursday7am – 7pm
Friday7am – 8pm
Saturday7am – 7pm
Sunday9am – 5pm

Gate access hours can differ from office hours. Ask the facility.

See what people say about Self-Storage at U-Haul

helpful staff · 16polite staff · 4elevator · 2helpfulness · 2cleanliness · 2
“I absolutely loved my experience at the Uhaul storage downtown Jacksonville. The staff is beyond helpful and are great people who really care. Bryan is a wonderful manager.” – MF, 2 years ago, on Google
“This is a good central location for a U-Haul. Rates are reasonable for all units types. They did a recent remodel on the ground floor to remove the 4x5 box units and replaced them with much larger units.” – Sky F., Edited 2 years ago, on Google
“I forgot the lady that helped me on 2/11/25 around 6pm ish was so professional and polite. She was helping me and another customer came in and she was attentive to both of and never skipped beat.” – Anna J., a year ago, on Google

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