SmartStop Self Storage
- Monthly rate
- Ask for rates
- Storage type
- RV storage
- Phone
- (937) 203-5069
- Website
- smartstopselfstorage.com
About SmartStop Self Storage
SmartStop Self Storage in Troy offers climate-controlled units to protect furniture, electronics, and documents from Ohio weather. Drive-up units let you pull right up to load or unload. The facility has 24/7 video monitoring and spacious driveways. Reviewers often mention the cleanliness of the grounds and units. Staff members like Cassi and Angel are called out for being friendly, patient, and thorough with lease explanations. Some people note that the online booking and reservation process made renting quick. Not every review is positive. A few customers describe rude treatment and confusion over move-in specials, including one about a free month that turned into a higher bill. The majority of the 692 Google reviews give 4.8 stars, so most experiences go well. If you want details on unit sizes or current deals, call the office.
Good to know
- Climate-controlled and drive-up units available
- 24/7 video monitoring and spacious driveways
- 4.8 stars from 692 Google reviews
- Staff praised for being friendly and thorough
- Online booking and quick setup mentioned in reviews
Amenities
Office hours
| Monday | 6am – 10pm |
| Tuesday | 6am – 10pm |
| Wednesday | 6am – 10pm |
| Thursday | 6am – 10pm |
| Friday | 6am – 10pm |
| Saturday | 6am – 10pm |
| Sunday | 6am – 10pm |
Gate access hours can differ from office hours. Ask the facility.
What renters mention
“Just signed my lease and I was not only impressed by the cleanliness and presentation of the facility and grounds, and Cassi was exceptionally friendly as well as thorough with the lease agreement, which I highly appreciated.” – Tyler P., 6 months ago, on Google
“Angel was amazing today! I needed a storage asap and she showed me around to make sure I had what I needed. Told me what it would be up front. I felt like she was transparent with everything! Great experience!” – Sonya J., 3 months ago, on Google
“We had wonderful experience at Smart Stop. Cassi checked us in when we first started and also checked us out when we moved and she was so nice and helpful and went above and beyond to accommodate us.” – Saved G., 3 months ago, on Google
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