U-Store
- Monthly rate
- Ask for rates
- Storage type
- Indoor
- Phone
- (202) 547-7500
- Website
- selfstorageplus.com
About U-Store
U-Store runs drive-up and indoor storage in Northeast Washington DC. The property is gated and lit, with cameras and 24/7 monitoring. Access is available around the clock, and you can reserve and pay online. Staff get most of the kind words in reviews. People call the office crew helpful and accommodating, and more than one reviewer singles out John by name. The facility also draws mention for being clean and relatively cheap compared with other places nearby. A fair number of reviews focus on the elevators. That said, read the one-star reviews before you sign. Reviewers complain about rent going up after a few months, a gate and keypad out of service, an elevator down for a long stretch, and mice getting into stored items. Some say support is slow to respond and the military discount was hard to get applied. Worth asking about lease terms and elevator status up front.
Good to know
- Drive-up and indoor units
- Gated access with cameras and 24/7 monitoring
- Access available around the clock
- Online payments and reservations
- Reviewers often praise the office staff
Amenities
Office hours
| Monday | 6am – 10pm |
| Tuesday | 6am – 10pm |
| Wednesday | 6am – 10pm |
| Thursday | 6am – 10pm |
| Friday | 6am – 10pm |
| Saturday | 6am – 10pm |
| Sunday | 6am – 10pm |
Gate access hours can differ from office hours. Ask the facility.
What renters mention
“It's relatively cheaper than other places. That's the main reason I think anyone uses it. But be warned, they will increase your rent and the very low monthly is just to get you in the door (still a relatively good deal though).” – paul s., 3 months ago, on Google
“The best customer service I've ever received is from this company by John. In the one month that I was with U Store, John was so helpful. He helped me with everything that I needed and always was polite and nice. Everybody loves him.” – Arnav S., 8 months ago, on Google
“John, the site manager, was incredibly helpful, informative, and kind. He’s very friendly and positive, and he took the time to walk me through the entire process, making the experience feel easy, smooth, and stress-free.” – Aditi P., 6 months ago, on Google
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