Extra Space Storage
- Monthly rate
- Ask for rates
- Storage type
- Outdoor
- Phone
- (614) 771-5600
- Website
- extraspace.com
About Extra Space Storage
Extra Space Storage sits on Parkway Lane in Hilliard, with outdoor parking among the storage options. Reviews mention cameras around the property and a gate, and one renter said they felt safe walking the grounds. Units come in small, medium and large, and some are climate controlled while others are not. Staff get the most praise. Reviewers name Ty, Scott and Ashley for walking them through the rental, answering questions and staying in touch. One person said the unit was clean and ready when they arrived, with info left inside as promised. Another liked the online rental and had a staffer on a golf cart check whether they needed help. Not every review is glowing. One customer said a U-Haul return went wrong and led to an extra charge later. Hours are posted but the office is not open around the clock, so check them before you drive over.
Good to know
- Outdoor parking plus small, medium and large units
- Gate and security cameras on the property
- Some climate controlled units, some not
- Rated 4.9 from 609 Google reviews
- Staff praised by name for patient help
Amenities
Office hours
| Monday | 6am – 10pm |
| Tuesday | 6am – 10pm |
| Wednesday | 6am – 10pm |
| Thursday | 6am – 10pm |
| Friday | 6am – 10pm |
| Saturday | 6am – 10pm |
| Sunday | 6am – 10pm |
Gate access hours can differ from office hours. Ask the facility.
What renters mention
“⭐⭐⭐⭐⭐ Ty deserves a raise and probably a trophy for customer service 😂 Ty was amazing from start to finish.” – Amber B., 7 months ago, on Google
“This place is amazing. This is my first time renting a storage unit at first I was so confused but the staff here took their time they had patient with me. They helped me to the best of their ability. Ashley stayed in contact with me.” – latise A., 11 months ago, on Google
“So far so good. Requested storage unit online. Easy process. Took some smaller items over and I’m pleased with the 8x10 unit I requested. While unloading car a gentleman came around on a golf cart and asked if I had any questions.” – Teresa K., 7 months ago, on Google
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