Extra Space Storage
- Monthly rate
- Ask for rates
- Storage type
- RV storage
- Phone
- (413) 259-8493
- Website
- extraspace.com
About Extra Space Storage
Extra Space Storage on Saint James Ave in Springfield runs a clean, well-lit facility with gated electronic access. Reviewers often mention the staff, especially Eddie and Ed, for being polite and patient with questions. One person called the manager delightful and said calls were returned promptly. RV owners have used the lot for vehicle storage, and the wide drive aisles make it easier to move a larger rig. The site is wheelchair accessible and has elevator access for indoor units. A few reviewers note that one gate sometimes needs a punch code instead of the app. One review from 2025 warned about a rate increase after a promotion, so ask about pricing before you sign. Otherwise, the feedback is mostly positive, with people citing clean units and easy access. The facility is off the freeway, which helps on move-in day.
Good to know
- 4.9 stars from 308 Google reviews
- Gated, lit facility with electronic access
- Staff praised for patience and follow-up
- Vehicle storage mentioned by reviewers
- Wide drive aisles and elevator access
Amenities
Office hours
| Monday | 9:30am – 6pm |
| Tuesday | 9:30am – 6pm |
| Wednesday | 9:30am – 6pm |
| Thursday | 9:30am – 6pm |
| Friday | 9:30am – 6pm |
| Saturday | 9am – 5:30pm |
| Sunday | Closed |
Gate access hours can differ from office hours. Ask the facility.
What renters mention
“For being my first time renting a storage my experience was lovely. I had an employee who was very nice to explain what I was paying for, and how much everything would cost.” – Na-Asia J., 11 months ago, on Google
“I was able to catch a really awesome deal!! I got 10x10 for only $63 a month + $10 insurance. So my bill was $73 under $100 a month. Very clean and easy access to the storage.” – Lelia J., 8 months ago, on Google
“Working with Ed, manager at the St. James Street Storage in Springfield was delightful. I have never rented storage before but when my grandson graduated we needed to find a place and when we found this facility it was perfect.” – Judith A., a year ago, on Google
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