Otter Self Storage
- Monthly rate
- Ask for rates
- Storage type
- Covered, Indoor, Outdoor
- Phone
- (413) 707-5004
- Website
- otterstorage.com
About Otter Self Storage
Otter Self Storage sits on Cadwell Drive in Springfield, close to I-291 and Westover Airport. RV, boat and vehicle storage are all listed among the options, in covered, indoor and outdoor setups, with unit sizes running from 5x5 up to 10x30. The gate is secured, cameras run around the clock, and renters get 24/7 access. There is climate controlled space if you need it, and leases go month to month, so you are not locked into a long term. You can rent or reserve online. With 108 Google reviews and a 4.6 rating, the front desk comes up often. Reviewers name Yesenia and Joshua for walking them through the paperwork, answering questions and making the rental quick. A few mention affordability. One reviewer had a bad run with security and left a unit, so it is worth reading the reviews yourself before you commit.
Good to know
- RV, boat and vehicle storage options
- Covered, indoor and outdoor parking
- Gated entry with 24/7 video surveillance
- Month-to-month leases, rent or reserve online
- Sizes from 5x5 to 10x30
Amenities
Office hours
| Monday | 8am – 8pm |
| Tuesday | 8am – 8pm |
| Wednesday | 8am – 8pm |
| Thursday | 8am – 8pm |
| Friday | 8am – 8pm |
| Saturday | 8am – 8pm |
| Sunday | 9am – 5:30pm |
Gate access hours can differ from office hours. Ask the facility.
What renters mention
“I spoke with Yesenia today and she is absolutely wonderful to work with! She took time to explain everything I needed to know about my storage unit.” – Kat M., 3 months ago, on Google
“Joshua was amazing. He made the process of getting a unit super easy. He got it done super fast. I was a little caught off guard by the phone call that I received. I almost didn't answer it. I'm so glad I did.” – Jody S., Edited 4 months ago, on Google
“First of all THANK YOU JOSHUA!!! You made this experience for me and my family 100x easier ⭐️ ⭐️ ⭐️ ⭐️ ⭐️. Your patience, expertise, and charming customer service skills made all of the difference for me today.” – Lisette W., a month ago, on Google
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