Public Storage
- Monthly rate
- Ask for rates
- Storage type
- RV storage
- Phone
- (512) 634-8429
- Website
- publicstorage.com
About Public Storage
This Public Storage on Bee Caves Road in Austin offers climate-controlled units in sizes from 5x15 up to 10x25, with some upstairs and downstairs options reachable by elevator. There's also a 5x15 outside unit if you don't need climate control. Cameras are on site, and the property is wheelchair accessible. Reviewers often mention the staff. One area manager named Troy gets shout-outs for drilling out a broken lock on the spot. Todd Dunn is called helpful and professional. People say the renting process is efficient and the atmosphere welcoming. A few long-term renters complain about rent increases and gate problems, and one reviewer reported a break-in. The overall rating is 4.7 from 272 reviews, so most experiences are positive, but it's worth reading the recent ones. Reserving online is free with no commitment, and you can use eRental to skip the counter. The place has been around for nearly 50 years, though this location's specific history isn't clear.
Good to know
- Climate-controlled units from 5x15 to 10x25
- Elevator access for upstairs units
- Staff praised in reviews, including Troy and Todd
- Wheelchair accessible entrance and parking
- Free online reservation, no commitment
Amenities
Office hours
| Monday | 6am – 9pm |
| Tuesday | 6am – 9pm |
| Wednesday | 6am – 9pm |
| Thursday | 6am – 9pm |
| Friday | 6am – 9pm |
| Saturday | 6am – 9pm |
| Sunday | 6am – 9pm |
Gate access hours can differ from office hours. Ask the facility.
What renters mention
“While I was at my storage unit today, I accidentally broke off the key in the lock. Luckily for me, the area manager (Troy) happened to be there. He approached me and asked if I needed assistance.” – Timothy L., 9 months ago, on Google
“Had a client of mine, that needed things unloaded today. Todd Dunn was over the top helpful and amazingly professional. This is not my first experience with him, I have dealt with him before and had the same experience.” – Steven S., 6 months ago, on Google
“I’ve been impressed by their customer service. I’ve had some horrible experiences at other units in Austin.” – Serna L., 8 months ago, on Google
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