Public Storage
- Monthly rate
- Ask for rates
- Storage type
- Indoor
- Phone
- (224) 276-6664
- Website
- publicstorage.com
About Public Storage
This Public Storage on Big Timber Road in Elgin handles more than just household goods. The rental options include outside units with drive-up access that can fit a boat or vehicle, plus indoor climate-controlled spaces. Reviewers often mention the staff by name. Mike gets shout-outs for staying calm when the counter is busy and for walking people through unit sizes and gate access. Irene also comes up as friendly and helpful during move-in. Reserving online is quick, and you can use the eRental option to skip the counter entirely. The property has a gate, and 24/7 access is available. Customers describe the grounds as clean and well maintained, and several note that pricing felt competitive. One review mentions a promised free month that did not come through, so it is worth getting any special offer in writing. For everyone else, the experience tends to be smooth, especially when Mike is on shift.
Good to know
- 4.7 stars from 519 Google reviews
- 24/7 access and online eRental option
- Climate-controlled indoor units available
- Drive-up units for boats and vehicles
- Staff praised by name in many reviews
Amenities
Office hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Gate access hours can differ from office hours. Ask the facility.
What renters mention
“I had a great experience today thanks to Mike. The place was extremely busy, and there were multiple customers waiting, but he handled everything like a pro.” – Black D., 5 months ago, on Google
“I stopped in Public Storage for some information about renting a unit and just have to say the property manager Mike was outstanding. He was juggling 2 other customers, taking phone calls and helped another customer get into their unit.” – spencer k., 4 months ago, on Google
“I had a great experience at Public Storage 665 Big Timber road Elgin. Mike was extremely knowledgeable and clearly knows what he’s doing, he made the whole process easy and answered every question I had without hesitation.” – Jason W., 6 months ago, on Google
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