Public Storage
- Monthly rate
- Ask for rates
- Storage type
- Indoor
- Phone
- (617) 718-5956
- Website
- publicstorage.com
About Public Storage
Public Storage on River Street in Hyde Park offers indoor, climate-controlled units in a range of sizes, plus some drive-up options. It's a self-storage facility that also handles RV and boat storage, and the property is open 24/7 for access. Reviews often mention Paris and Wanda by name, saying they're patient, funny, and know their customers. One reviewer said Paris called the family when a unit was in jeopardy. People talk about the rental process being easy, with clear explanations of how rent increases work. A few reviewers mention getting help with billing issues and avoiding late fees. The facility has elevator access to upper-floor units and rollup doors on many spaces. Online eRental lets you skip the counter. It's wheelchair accessible. Not every review is positive. One person complained about a big price jump and felt staff were condescending. But most of the 586 reviews are good, and the helpfulness of the on-site team comes up again and again.
Good to know
- Indoor climate-controlled units in various sizes
- Open 24/7 for unit access
- Elevator access to upper-floor units
- Online eRental available to skip the counter
- Staff praised in reviews for being helpful and kind
Amenities
Office hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Gate access hours can differ from office hours. Ask the facility.
What renters mention
“Very helpful customer service from both Paris and Wanda. I have been a customer for over 2 yrs storing my most valuable possessions.I wouldn’t trust any other facility with them.” – Janine S., a year ago, on Google
“I came in to office with rent issue, my rent had increased almost $100 dollars in just 3months. PARIS & WANDA help me understand how rental increases work, and they were able to request company discount for me.” – junes G., a year ago, on Google
“Public Storage representative, Paris at the River Street, Hyde Park, MA office is very professional. I appreciate that she knows her customers and care. She called the family when my mother's unit was in jeopardy.” – Tandeka H., a year ago, on Google
Other RV storage near Hyde Park
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