RV storage · Katy, TX

Public Storage

★ 4.6 · 253 Google reviews 1001 S Mason Rd, Katy, TX 77450
Monthly rate
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Storage type
RV storage

About Public Storage

Public Storage in Katy is a self-storage facility that also handles RV and boat storage, according to its categories. The lot is gated and wheelchair accessible. Online rental lets you skip the counter, and reservations are free with no commitment. Reviewers often mention Gina by name. They describe her as friendly, professional, and good at explaining entry codes, unit locations, and locks. One long-term customer says they've been there seven or eight years and still get great service. Others note the facility is clean and well-maintained, which gave them confidence leaving their things. Not every review is positive. One person said the office was often locked or closed when they needed to speak with someone face to face, and that calls weren't returned. Another mentioned an issue with the app not opening the gate, though they said Gina called quickly with a fix. If you need a gated spot in Katy and want to handle most things online, this place is worth a look.

Good to know

  • Gated facility with wheelchair accessible entrance
  • Online rental available to skip the counter
  • Reservations are free with no commitment
  • Gina praised in reviews for helpful service
  • Rated 4.6 from 253 Google reviews

Amenities

Gated access

Office hours

Monday6am – 9pm
Tuesday6am – 9pm
Wednesday6am – 9pm
Thursday6am – 9pm
Friday6am – 9pm
Saturday6am – 9pm
Sunday6am – 9pm

Gate access hours can differ from office hours. Ask the facility.

What renters mention

kind staff · 17issue resolution · 3ease of use · 3storage unit selection · 2registration process · 2renting experience · 2fees · 2payment process · 2
“At first it started out as a great experience with Gina. But then when you try to speak with someone face to face or call the office. It is always locked or closed.” – Breeani P., Edited 6 months ago, on Google
“I made the reservation for the storage unit I wanted online and paid for everything online. It was an easy experience.” – C H., 3 months ago, on Google
“I'm finally giving a rating after so long. I just have to say Gina is Amazing. I have been with Public Storage since they first bought this location. Almost 7 or 8 years now.” – Maxx “., 8 months ago, on Google

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