RV storage · Long Island City, NY

Public Storage, 49-20 Van Dam St

★ 4.7 · 442 Google reviews 49-20 Van Dam St, Long Island City, NY 11101

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Storage type
RV storage

About Public Storage

This Public Storage sits in Long Island City, and the reviews keep circling back to the staff. Sam and Jose come up by name, described as patient and quick to sort out problems. One reviewer says a rent increase got looked into and a rate reduction requested. Another had a last-minute unit issue that got fixed on the spot. Units are indoors and climate controlled, with elevator access and either swing or rollup doors. A few are marked as near the door or elevator. Sizes run from a small locker up to 10x10. Booking is free with no commitment, and there's an online eRental option if you'd rather skip the counter. The company says it has been at this for nearly 50 years. A couple of reviewers mention limited hours, so check the schedule before you plan a trip. The entrance and parking lot are wheelchair accessible.

Good to know

  • Climate-controlled indoor units
  • Elevator access to upper floors
  • Free reservation with no commitment
  • Online eRental option available
  • 4.7 stars from 442 Google reviews

Amenities

Climate controlled

Office hours

Monday9:30am – 6pm
Tuesday9:30am – 6pm
Wednesday9:30am – 6pm
Thursday9:30am – 6pm
Friday9:30am – 6pm
Saturday9:30am – 5pm
Sunday9:30am – 5pm

Gate access hours can differ from office hours. Ask the facility.

See what people say about Public Storage

polite staff · 36helpful employees · 11unit sizes · 4move in process · 3online booking · 3limited hours · 2renting a unit · 2honest staff · 2
“Today I had such a positive experience at Public Storage because of the Property Manager representative Samantha.” – Mayra U., 3 months ago, on Google
“I don’t usually leave reviews, but Sam truly deserves the recognition. From the moment we spoke, she was professional, kind, and genuinely cared about making sure everything went smoothly.” – Jace M., 5 months ago, on Google
“Sam went above and beyond to make sure I was satisfied, checking in along the way and making sure nothing was overlooked. It’s rare to come across someone who combines professionalism with such a friendly and understanding approach.” – James C., 6 months ago, on Google

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