Indoor, Outdoor · San Antonio, TX

Public Storage, 13414 West Ave

★ 4.7 · 121 Google reviews 13414 West Ave, San Antonio, TX 78216

Get to know Public Storage

Monthly rate
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Storage type
Indoor, Outdoor

About Public Storage

This Public Storage on the San Antonio side runs both outdoor drive-up parking and climate controlled indoor units. If you have a rig to park, the outside spaces go up to 10x30 with rollup doors and drive-up access. Some of those larger spots are marked for boat or vehicle. The 10x20 and 10x25 outdoor units are enclosed with the same drive-up setup. Reviews sit at 4.7 across 121 ratings, and a few themes come up again and again. People mention the place being clean and the staff being helpful. One reviewer was glad to find seven-day staffing and got a billing mix-up sorted at the counter. Another talks about a rep named Kassie handling a mistaken booking and a refund without fuss. Not every review is glowing, though. One customer had a rough time with a rep and found the climate control doors hard to get through. Reserving online is free with no commitment, and there is an eRental option that skips the counter. Climate controlled 10x10 and 10x15 indoor units are listed too, along with a moving supply store on site. Hours apply, so check them before you haul over.

Good to know

  • Outdoor drive-up spaces up to 10x30
  • Some large units marked for boat or vehicle
  • Climate controlled indoor units available
  • Rated 4.7 from 121 Google reviews
  • Free reservation online with no commitment

Amenities

Climate controlledBoats welcome

Office hours

Monday6am – 9pm
Tuesday6am – 9pm
Wednesday6am – 9pm
Thursday6am – 9pm
Friday6am – 9pm
Saturday6am – 9pm
Sunday6am – 9pm

Gate access hours can differ from office hours. Ask the facility.

See what people say about Public Storage

clean place · 5helpful people · 524 hr access · 2climate control unit · 2reliable staff · 2safe place · 2storage spaces · 2client care · 2
“I had such a good experience with Kassie, she was able to assist me with no problems or inconvenience. I accidently book a unit at this property instead of another since I over thought the amount of things I needed to store.” – Crystal R., 5 months ago, on Google
“I have 2 storage spaces here & love the 7 day a week staffing and all the help I get from the weekend manager.” – Larry A., 2 years ago, on Google
“I had an excellent experience at Public Storage thanks to Kassie . She was incredibly professional, knowledgeable, and went above and beyond to assist me. Her attention to detail and warm customer service made all the difference.” – Roberto H., 7 months ago, on Google

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