Public Storage, 400 S Grand Ave

About Public Storage

This Santa Ana Public Storage handles more than boxes. Along with regular self-storage, the location lists RV, boat, and car storage, with covered, indoor, and outdoor options. The lot is gated with keypad entry and lighting, and there's drive-up access if you'd rather pull right up to your space. An on-site manager runs the place, and the office keeps posted hours rather than staying open around the clock. Reviewers often bring up the staff. Chris gets named for walking people through a unit before they sign and answering questions along the way. Others mention how quick the online rental goes, with a gate code and unit number texted ahead of time. A few say the app makes the whole thing simpler. It's not all smooth. Several reviews describe rat problems in units, and one reports a break-in that management didn't communicate well. A couple of people mention rent increases. The rating sits at 4.6 across more than a thousand reviews, so most folks came away satisfied, but read the recent ones before you commit.