Public Storage, 4914 Mud Ln
Find out more about Public Storage
- Monthly rate
- Ask for rates
- Storage type
- RV storage
- Phone
- (502) 678-7558
- Website
- publicstorage.com
About Public Storage
This Public Storage sits on Mud Lane in Louisville, and the reviews keep coming back to the people. Rodney gets named for chasing down an answer to an odd question and calling back fast. Byrd gets credit for walking someone through the contract and payment process. Kent and Chrys come up too. Staff attention is the through line here. The place has also changed hands, and reviewers noticed. One longtime renter was ready to leave over the old customer service and stayed after the switch, saying the app is easy to use. Others call the property clean, well-maintained, and easy to get in and out of. The unit lineup covers outside drive-up spaces from 5x10 up to 10x30, plus climate controlled inside units on the first floor in 10x15 and 10x20. Reserving online is free with no commitment, and eRental lets you skip the counter. The company says it has been at this nearly 50 years.
Good to know
- Clean, well-maintained property per reviewers
- Staff praised by name: Rodney, Byrd, Kent, Chrys
- Outside drive-up units from 5x10 to 10x30
- Climate controlled inside units, first floor
- Free reservation online, no commitment
Amenities
Office hours
| Monday | 6am – 9pm |
| Tuesday | 6am – 9pm |
| Wednesday | 6am – 9pm |
| Thursday | 6am – 9pm |
| Friday | 6am – 9pm |
| Saturday | 6am – 9pm |
| Sunday | 6am – 9pm |
Gate access hours can differ from office hours. Ask the facility.
See what people say about Public Storage
“Since Public Storage took over, it’s been a huge improvement. Everyone is friendly, helpful, and actually communicates. which makes a big difference. The app is super easy to use and really convenient.” – Jenn, 5 months ago, on Google
“Rodney at the Mud Ln location in Louisville was incredibly helpful when assisting me. I had an unusual question and he went out of his way to find an answer for me, calling me back in a timely manner and providing great customer service.” – Leah G., 7 months ago, on Google
“Chrys provided exceptional assistance in transitioning from the outdated storage unit 502 to Public Storage. Chrys was highly informative regarding the insurance coverage for the Orange door.” – Rico S., 7 months ago, on Google
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