Public Storage
- Monthly rate
- Ask for rates
- Storage type
- Covered, Indoor, Outdoor
- Phone
- (331) 431-5452
- Website
- publicstorage.com
About Public Storage
This Public Storage sits in Aurora, Illinois, and handles more than just household goods. The lot takes RVs, boats, and cars, with covered, indoor, and outdoor spots to pick from. Access is through a keypad gate and you can come and go any hour. The property is lit and there's an on-site manager. Reviewers often mention the staff by name. Kimberly, the property manager, gets called kind and patient, and people say she remembers them and returns calls fast. One person rented in 15 minutes. Others note the property stays clean and the crew explains things clearly. Not every review is glowing. A few folks warn that rates can climb after the introductory period, and one person had a long wait during posted hours with no one around. The overall Google rating is 4.8 from 404 reviews, so most people seem satisfied. Stop by the office if you want to see the lot or ask about billing.
Good to know
- Covered, indoor, and outdoor storage options
- Keypad gate with 24/7 access
- On-site manager and lit property
- 4.8 stars from 404 Google reviews
- Staff praised by name in reviews
Amenities
Office hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Gate access hours can differ from office hours. Ask the facility.
What renters mention
“These stars are for Kimberly, the property manager over at the Farnsworth location. She was so incredibly kind, patient and helpful. She remembered me by name, returned messages promptly, and made sure I was set up for success.” – J M., 2 years ago, on Google
“OK, I am coming back for an update. I just spoke to Scott, which is the district manager and he is very lovely. He also smooth everything over for me.” – Crystal B., a year ago, on Google
“Great experience at this location. Kimberly helped us find the perfect size unit and was very knowledgeable. We were able to get the rental done in 15 minutes. They sell boxes in the office too.” – Laura J., 3 months ago, on Google
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