Public Storage
- Monthly rate
- Ask for rates
- Storage type
- Outdoor
- Phone
- (512) 298-4904
- Website
- publicstorage.com
About Public Storage
This Austin Public Storage handles more than household overflow. The listings include large uncovered outdoor parking with drive-up access, so there's room to park a rig and pull straight in. The property also rents climate controlled indoor units in a range of sizes, plus moving supplies on site. Gate access runs 24/7, and the location is wheelchair accessible with an accessible parking lot. Reviews land at 4.8 stars across 343 ratings, and the names that come up are Harley, Harlee, Lupe and Mary. People describe staff as kind, proactive and clear when explaining insurance options and walking the grounds. One renter said Lupe went above and beyond fixing a malfunctioning lock. Not every review is warm. A few complain about confusing building markings, hard-to-reach units and phone calls that go unanswered. Worth reading the recent ones before you commit, especially if you need a specific unit type.
Good to know
- Outdoor uncovered parking with drive-up access
- 24/7 gate access
- 4.8 stars from 343 Google reviews
- Climate controlled indoor units available
- Wheelchair accessible entrance and parking
Amenities
Office hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Gate access hours can differ from office hours. Ask the facility.
What renters mention
“I've been with public storage for quite sometime . I've Always had good customer service . But the BEST BY Far is a young man by the name of Harley. I went to my storage unit not to long ago to get some stuf ....” – austins k., 5 months ago, on Google
“You know I've always rented from public storage and I've been at 1321 West 5th Street for like two and a half years and of course Maria was there first and she was pretty rude more like the devil but now Harley's there and he's like laid…” – Gene P., 5 months ago, on Google
“Thank you for the help Mary! Very professional and helpful. Mary, I appreciate how you explained the different level of insurance and showed around the grounds.” – Jack L., 7 years ago, on Google
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