Covered · Austin, TX

Public Storage

★ 4.6 · 425 Google reviews 2121 S I-35 Frontage Rd, Austin, TX 78741
Monthly rate
Ask for rates
Storage type
Covered

About Public Storage

This Public Storage in Austin handles more than just household goods. The category list includes RV and boat storage, and the site offers covered spaces along with gated, lit access. Climate-controlled units appear in the lineup as well. The reviews are mixed but lean positive, with a 4.6 average across 425 ratings. A lot of people call out Lupe and Patrick by name for being helpful and communicative. One reviewer mentioned staff locking an open unit and calling to sort it out. Another praised the keypad entry and said the place felt secure. Not everyone is a fan. One review complained about rent doubling and a unit that had been gone through. Another had a run-in with the manager over an insurance form. If you want a covered spot for your rig and you value staff who actually pick up the phone, this location is worth a look. The online rental option lets you skip the counter.

Good to know

  • Covered storage mentioned for RVs and boats
  • Gated and lit facility with keypad entry
  • Climate-controlled units available
  • 4.6 stars from 425 Google reviews
  • Staff like Lupe and Patrick get named in reviews

Amenities

Gated accessClimate controlledWell lit

Office hours

Monday6am – 9pm
Tuesday6am – 9pm
Wednesday6am – 9pm
Thursday6am – 9pm
Friday6am – 9pm
Saturday6am – 9pm
Sunday6am – 9pm

Gate access hours can differ from office hours. Ask the facility.

What renters mention

courteous staff · 21friendly employee · 9insurance coverage · 8thorough staff · 4helpful attendant · 3storage unit setup · 35x5 storage unit · 2keypad entry · 2
“This was my fault to begin with, but somehow I left my unit open, and it was caught by Lupe during a walk through.” – Julio I., 7 months ago, on Google
“Lupe is just a genuinely great person, and it shows in how he treats people. He handles customer service in a way that is truly exceptional. It is not just about doing the job, it is how he shows up.” – Adelaine O., 6 months ago, on Google
“Lupe and Patrick are the absolute best! They talk to you with dignity and respect. They always communicate as much as possible when you are late to prevent your unit to go into auction.” – Teri W., 3 months ago, on Google

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