Public Storage
- Monthly rate
- Ask for rates
- Storage type
- Indoor, Outdoor
- Phone
- (972) 445-7299
- Website
- publicstorage.com
About Public Storage
This Irving Public Storage handles both indoor and outdoor parking, so you can pick based on how much weather protection you want. Outdoor spots are uncovered with drive-up access. Indoor units are climate controlled, with some on the ground floor and others reachable by elevator. Reviewers mention staff by name, and the helpful ones come up a lot. Shannon gets credit for helping someone move to a new unit and sticking with a tenant through a move-out issue. William was patient with a first-timer who wasn't sure what size to rent. Everett walked a business through options when its warehouse filled up. People also call the rental process fast and the facility clean. Not everyone is happy. One reviewer tried for a week to reach the office by phone and online chat, and rat complaints show up in the review topics more than anything else. Hours are limited, so call ahead if you need to talk to someone in person. The location is wheelchair accessible.
Good to know
- Uncovered outdoor parking with drive-up access
- Indoor climate controlled units, some ground floor
- Rated 4.6 across 535 Google reviews
- Staff named in reviews for patient help
- Wheelchair accessible entrance and parking
Amenities
Office hours
| Monday | 6am – 9pm |
| Tuesday | 6am – 9pm |
| Wednesday | 6am – 9pm |
| Thursday | 6am – 9pm |
| Friday | 6am – 9pm |
| Saturday | 6am – 9pm |
| Sunday | 6am – 9pm |
Gate access hours can differ from office hours. Ask the facility.
What renters mention
“I didn't know exactly what size space I would need of even if I was going to get one, especially since I don't have the biggest budget. I went in and the nicest young man, William, helped me figure out everything I needed.” – Ruth J., 5 months ago, on Google
“Shannon help me to out with moving storage unit to a new unit. Every time I walk in to public storage she always has a smile on her face and is ready to help me.” – Margarita A., 2 months ago, on Google
“Shannon! Always helpful & willing to address any issues at hand of which I had one while moving out which speaks volumes as I was ending my contract. She didn’t have to but did. This location is as clean as they come & easily accessible.” – Matt K., 2 months ago, on Google
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