Public Storage
- Monthly rate
- Ask for rates
- Storage type
- Outdoor
- Phone
- (757) 525-9003
- Website
- publicstorage.com
About Public Storage
Public Storage in Yorktown has outdoor parking for RVs and boats, plus drive-up access to units ranging from 5x5 to 10x30. The 10x30 spots are set aside for boats or vehicles, and the lot is open 24/7. You can reserve online and use eRental to skip the counter. Reviewers often mention the staff by name. Carla called to welcome a new renter, and Jessica stayed past her lunch break to help someone extend a parent's rental and apply a deal. Jaz gets shout-outs for making move-in easier. The crew gets credit for being courteous and clear about how things work. Not every review is positive. Some complain about gates breaking and slow fixes, and a few say rates climbed after the first few months. One person had a roll-up door come off its track. The facility itself is fine for many, but the corporate side drew criticism over a promised special that didn't come through.
Good to know
- Outdoor RV and boat parking on site
- 24/7 access to the facility
- Drive-up access to most units
- Online rental skips the counter
- 4.7 stars from 332 Google reviews
Amenities
Office hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Gate access hours can differ from office hours. Ask the facility.
What renters mention
“Carla please forgive me if I misspelled your name, I received a call from public storage to welcome me to the public storage community.” – Jeff G., a year ago, on Google
“Jessica Waller's customer service was amazing today! I stopped by to extend my elderly mother's storage unit rental for a few more months. Jessica waited for my arrival even though her lunch hour was to begin 5 minutes after I arrived.” – Debbi B., 2 years ago, on Google
“I had the most wonderful experience with Public Storage. I was greeted and assisted by Jaz who was overly amazing. Not only did she accommodate myself and my family but she was very friendly and respectful.” – Demetrius S., 2 years ago, on Google
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