Public Storage
- Monthly rate
- Ask for rates
- Storage type
- Indoor
- Phone
- (512) 961-4041
- Website
- publicstorage.com
About Public Storage
A Public Storage spot in Austin with drive-up access on most units, so you can pull the rig right to the door. Sizes run up to 10x30, and several of the larger ones are climate controlled. There's also an enclosed 10x30 option listed for a boat or vehicle. The place has been around a while, and the counter staff get steady praise in reviews. People call out Alezai by name for being patient, quick and clear about what you're signing up for. One reviewer said they walked in not knowing where to start and left feeling squared away. Not every review is warm. A couple of people describe steep rent jumps after a promo period, and one says a unit was broken into with no one in the office to sort it out. Another reports rodent damage and says insurance only covered part of the loss. Worth reading the fine print on insurance and rate changes before you commit. Hours apply, so it isn't a 24/7 gate. The lot and entrance are wheelchair accessible.
Good to know
- Drive-up access on most listed units
- Units up to 10x30, some climate controlled
- Enclosed 10x30 space for a boat or vehicle
- 4.7 rating across 446 Google reviews
- Staff praised by name for patience and clarity
Amenities
Office hours
| Monday | 6am – 9pm |
| Tuesday | 6am – 9pm |
| Wednesday | 6am – 9pm |
| Thursday | 6am – 9pm |
| Friday | 6am – 9pm |
| Saturday | 6am – 9pm |
| Sunday | 6am – 9pm |
Gate access hours can differ from office hours. Ask the facility.
What renters mention
“Alezai was very professional and knowledgable. Felt confident in her answers. Great customer service. Answered all questions with patience.” – Brent M., Edited 4 months ago, on Google
“I had a fantastic experience working with Alezai they were incredibly quick, professional, and clearly knew what they were doing. From the moment I reached out, they responded promptly and handled everything with care and efficiency.” – Meagan C., a year ago, on Google
“Thank you so much to the girl at the front counter! I went in unsure of even where to begin with my storage search and Alezai at the front helped me understand what my search should consist of.” – Monica R., 9 months ago, on Google
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